Our refund and returns policy extends for a generous 90 days, providing ample time for you to assess your purchase. However, if more than 90 days have elapsed since your transaction, unfortunately, we cannot accommodate a full refund or exchange.
To qualify for a return, your item must remain unused and retain its original condition, consistent with when you first received it. Additionally, it should be accompanied by the original packaging.
In order to process your return efficiently, please ensure you have a receipt or proof of purchase available.
We kindly request that you refrain from returning your purchase directly to the manufacturer, as this may complicate the refund process.
It’s important to note that there are specific instances where only partial refunds may be applicable.
At Pallet Liquidation, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help with our refund policy.
Refund Policy
Returns
- Our refund and returns policy lasts for 90 days. If 90 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- To complete your return, we require a receipt or proof of purchase.
Refunds
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a three amount of days.
Shipping
- To return your product, you should mail your product to the address provided. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Depending on where you live, the time it may take for your exchanged product to reach you may vary.
- If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact Us
- If you have any questions or concerns about our refund policy or the process of returning an item, please contact us at [insert contact information].
By making a purchase from Pallet Liquidation, you agree to abide by the terms of our refund policy. We appreciate your business and are committed to providing excellent customer service.